Business automation (Business Process Automation - BPA)

Business Process Automation (BPA), is the term used to describe the steps an organisation takes when automating its manual processes or systems. Process automation usually involves developing or integrating software applications that improve productivity in order to maximise staff resources.

BPA is related to, but not the same as Business Process Management (see BPM). Whereas BPM analyses all of the processes within an organisation and defines where they can be optimised or automated, a BPA approach is to automate first and then analyse – in the belief that automation will deliver value back to the business more rapidly.


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