Business workflow software

Business workflow software

A workflow management system automates processes where information, documents or tasks are passed from one person within an organisation to another – in accordance with specific pre-defined procedures.

Workflows are used to improve efficiencies – by synchronising data and people. Workflow software provides a program which allows workflows to operate effectively. It can automate the audit trail process as information flows through an organisation, track the progress of specific tasks, report on the effectiveness of processes and make changes where appropriate.