News Centre

Papers and Reports

The business case for transformation

There is no point making changes just for their own sake, but in challenging markets and uncertain economic conditions, where competitive threats can emerge from anywhere and established markets can disappear almost overnight, businesses need to be able to be flexible and prepared. For many,

Ten principles to support public sector digital transformation

Government wants to go digital but, while there is a desire for transformation, change has been slow since the launch of Digital by Default during the last Parliament. Based on research, this report identifies barriers to transformation and ten key principles to overcome them.

Insurance businesses waste 3,000 sales man hours a year. Is this you?

The insurance sector is often very conservative, perceived as slow moving, and operates with many long established business practices and processes. However, times move on, new business models emerge, and legacy processes become inefficient. This research report unearths the true cost of inflexible systems and processes to insurance companies.


Ladies first: Celebrating a step change for women in tech.

For many years, December 10th has passed largely uncelebrated. Yet its significance last year to the UK’s 32 million-strong female population was bigger than ever. That’s because it marked the 200th birthday of Ada Lovelace, often referred to as the world’s first computer programmer due to her work on the Analytical Engine.

Realising the potential of Smart Cities and Urban Communities By Steve Vallis, KnowledgeKube.

As consumers, we’ve been empowered by the arrival of the internet and digital technology. We’ve witnessed first-hand how technology has revolutionised our daily lives. For instance, we can now navigate ourselves around cities using the phone kept in our pocket and use the same mobile technology to pay for a chocolate bar.

Is IT an enabler or an obstacle in the insurance industry?

The role of IT in many organisations is often hotly debated - is it an enabler or an obstacle to getting things done? With so much information in the public psyche from so many consumer technologies, more and more employees will not only have an opinion, they will also have direct and personal experience of good and bad IT products.

Back to the future – the reinvention of an 80’s trend in a digital era

The rise of trends such as cloud, big data, mobile and social media are continuing to impact how we do business – as we look to integrate them into our day-to-day processes. But to continue this growth in more efficient and productive ways of working, organisations are reaching for emerging digital solutions.

Press Releases

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Industry News

ABI says UK insurers need a central database to lead the cyber insurance market

The Association of British Insurers (ABI) claims the UK can take the lead in the global cyber insurance market by establishing a central database of cyber incidents.

Motor insurance needs change as a result of driverless technology, claims roads minister

The suggestion that driverless cars will make motor insurance an obsolete concept has been dismissed as “a lot of pie in the sky” by roads minister Andrew Jones.

Homeowner technology already impacting insurance premiums

Technology has made the homeowner market a safer place over the last five years, according to Joanne Musselle, chief underwriting officer at insurer Hiscox.

Drivers fear insurance price rises as a result of driverless technology

New research from insurance market researchers Consumer Intelligence shows that many drivers are concerned about the impact driverless technology might have.

Insurers to benefit from individual monitoring technology

Insurers can benefit from the use of individual monitoring technology, if they can develop a high level of trust with customers, according to Quadrant Information Services.