Insurance workers among the top users of smartphone technology

Banking, finance and insurance firms are the top users of smartphones for business purposes, according to a new report by Frost and Sullivan.

The analyst said that smartphone usage was now widespread among enterprises, with 71% issuing corporate-owned devices to their workforce.

The report claimed, however, that it expects smartphone usage to decrease as tablet computers become more prominent in mobile working. It said that less than half of enterprises currently issue tablets to employees but this likely to change as the number of ‘in-office’ workers decreases and more data-intensive mobile applications migrate to these devices.

"Overall, 62% of the workforce is traditional, working at office locations. Mobile workers account for 22% and remote workers the remaining 16%," said Frost & Sullivan research analyst Karolina Olszewska."Although this trend is not expected to change drastically within the next three years, the number of in-office workers is expected to decrease, while remote and mobile workers are expected to increase, signifying greater opportunities for smartphone and tablets."

The report also said that the enterprise mobile device landscape is rapidly changing, and this evident in the ‘surprising’ emergence of Android as the most common (56%) mobile operating system supported for organisation-owned devices. This is followed by iOS (41%), Windows Mobile (30%) and BlackBerry (28%).